Countrywide Freight treats your privacy seriously and we respect your right to personal privacy. We use the information that we
To what portion of the Site does this policy apply?
This policy only applies to the Site and all the information collected by the Site but does not apply to third party companies,
What information do we collect?
Our Site does not at any stage automatically collect any personally identifying information from you. We do however collect general
statistical, aggregated, anonymised information to help us analyse our visitors preferences and habits while they visit our Site.
This information is used to improve the content and usability of our Site.
We use a mail form on our Request a Quotation Page, to allow you to request a quotation for the services provided
by Countrywide Freight that may be of interest to you. This form requires the submission of an email address, name, and contact number, as well as details of
the service that the enquiry is about. This data is used internally to contact you and is not shared with or sold to any third party companies, individuals
or organisations except as required to provide you with our carriage service as outlined in the Terms of Carriage.
You may access, correct and delete your own personal information stored by Countrywide Freight by contacting us at firstname.lastname@example.org.
Any cookies that may be used by the Site are used either solely on a per session basis, to maintain user preferences, or to collect general statistical
information on our visitors preferences and habits while on the Site for web site improvement purposes.
The list of cookies set by the Site, along with their purpose, is shown below:
||First-Party: countrywide-freight.co.uk only
|__utma, __utmb, __utmc, __utmz
||Third-Party: Google Analytics
We use Google Analytics to monitor traffic levels, search queries and visits to this website.
Google Analytics stores IP address anonymously on its servers in the US, and neither countrywide-freight.co.uk or Google associate your IP address with any personally identifiable information.
These cookies enable Google to determine whether you are a return visitor to the site, and to track the pages that you visit during your session.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have
been set and how to manage and delete them, visit www.allaboutcookies.org .
What to do if you have any questions?
policy sets out how Countrywide Freight Group Ltd., uses and protects any
information that you give Countrywide Freight when you use its’ services.
Freight is committed to ensuring that your privacy is protected. Should we ask
you to provide certain information by which you can be identified when using
our service, then you can be assured that it will only be used in accordance
with this privacy statement.
Freight may update this policy from time to time and you should check this
policy on our website from time to time to ensure that you are happy with any
changes. This policy is effective from 25th May 2018.
collect your information:
your information when you complete our online forms, paper forms, purchase our
services over the phone or when you send information through the postal service
or by fax or by e mail. We also collect CCTV images on our premises, and the
immediate surrounding areas. Most of the information we collect will include full
business name, address and/or registered address, delivery addresses, invoice
address, company registration number, contact person’s full name, contact
telephone and mobile numbers, e mail addresses, company VAT number, bank
details for payment purposes.
do with your information:
We use your
information to deliver the service that you have ordered or requested from us
on line, by phone, by fax or by e mail to fulfil our contractual obligation to
you as a customer or supplier. We store your information on our servers in the
UK. We use it to keep internal records and we may use the information to
improve our services.
share this information with:
We may share
your information with other companies in our group and with our selected
business partners. These business partners may include:
providers that help us with any internal IT issues
Credit rating and
debt collection agencies
providers that process your payment information on our behalf
agents, couriers and other business partners that help us deliver our services
to you (description of items delivered, customer name, sender details, delivery
name and address only).
representing us in the event of a legal claim
enforcement agencies and statutory bodies (if there is a legal reason to share
your data with them)
committed to ensuring that your information is secure. In order to prevent
unauthorised access or disclosure, we have put in place suitable physical,
electronic and managerial procedures to safeguard and secure all of the
information we hold about you.
do we keep your data?
We will not retain
your data for longer than necessary for the purposes set out in this policy.
Different retention periods apply for different types of data.
your personal information:
We will not
sell or lease your personal information to third parties and will only release
it if we have your permission or are required by law to do so. We won’t share
your information for marketing purposes with other companies.
request details of personal information which we hold about you. If you would
like a copy of this information please email:
believe that any information we are holding about you is incorrect or
incomplete, please e mail us as soon as possible at the above address. We will
promptly correct any information found to be incorrect.